Oracle Demand & Supply Planning: Service Engineer()

We are seeking a skilled professional to manage our Oracle SCP(Supply Chain Planning) that
covers Oracle Demand, Supply Planning, Global Order Promising for ATO, MTS & MTO production
strategy
Key Responsibilities:
● Support Oracle Demand Planning processes, including CTO forecasting and planning measure
management
● Collect data from Fusion and internal system, troubleshooting failures
● Support supply planning processes like MPR and constrained/unconstrained planning
● Utilize expertise in supply planning data models, REST APIs, and BIP reports to drive business
outcomes
● Lead E2E Planning Integrated Business Cycles
● Resolve critical planning issues related to plan behavior, data gaps, Supply/demand reconciliation
issues etc
● Execute quarterly patching testing and validations
● Receive, analyze, and prioritize support tickets related to Oracle Demand Planning
Processes including CTO forecasting and planning measure management
● Perform initial assessment of issues with data collection from Fusion, internal and
external systems
● Triage failures and route to appropriate support teams/On-calls
● Document and categorize supply planning process like MRP and
constrained/unconstrained planning
● Identify severity and impact of problems related to supply planning data models, REST
APIs and BIP reports
● Monitor & Coordinate support for E2E planning integrated Business Cycles
● Manage incident tickets related to support E2E Oracle SCP
● Track and prioritize quarterly patch testing needs
Requirements:
● 5+ experience with Oracle Demand, Supply Planning & Global Order Promising solutions
● Strong understanding of supply chain planning concepts and methodologies
● Proficiency in data collections and integration between systems
● Knowledge of MRP and planning process
● Experience with REST APIs and BIP reporting
● Good Understanding of integrated planning business cycles
● Strong troubleshooting and problem solving skills
● Ability to manage quarterly patch testing processes
● Excellent communication skills with both technical and business stakeholders
Qualifications:
:
● Technical aptitude with data models, BIP and system integration(REST APIs etc.)
● Strong analytical and critical thinking abilities