CRM Executive(Raz Job/ 22)

We are looking for a Customer Relationship Management (CRM) Executive to manage and enhance customer interactions, drive engagement, and improve customer satisfaction. The ideal candidate should have excellent communication skills, data management abilities, and a customer-centric approach.

Key Responsibilities:

✅ Handle customer inquiries and resolve issues promptly.
✅ Maintain and update customer databases using CRM software.
✅ Follow up with leads and existing customers to improve retention.
✅ Coordinate with sales and support teams to ensure seamless customer experience.
✅ Generate reports and analyze customer feedback for service improvement.