SAP SD OTC Support Consultant(RARR Job 5258)

We are seeking a highly skilled SAP SD Business Analyst / Support Consultant with over 5 years of professional experience in SAP Sales & Distribution (SD) module, specifically in the Order-to-Cash (OTC) business processes. The ideal candidate should have a strong functional understanding of SAP SD backed by hands-on implementation and support project experience. The role will primarily involve working on AMS (Application Management Services) projects with availability for on-call support during weekends.

Key Responsibilities:

• Provide functional support and enhancements for SAP SD module in AMS environment.

• Manage end-to-end Order-to-Cash (OTC) processes including sales order processing, delivery, billing, and invoicing.

• Handle complex business requirements related to sales documents and pricing.

• Configure and support SD components, including:

  • Sales Documents: Sales Document Header/Item, Schedule Lines, Contracts, and Scheduling Agreements.

  • Pricing Configuration: Condition Tables, Condition Types, Access Sequences, Pricing Procedures, and Condition Records.

• Manage Order Management lifecycle, including:

  • Sales documents creation: Inquiry, Quotation, Sales Order (Standard, Rush, Cash Sales, Service Orders, Returns)

  • Delivery processing (Outbound & Inbound)

  • Billing and Invoice generation

  • Credit Memo and Debit Memo processing

• Configure and implement SAP Logistics Execution (LE) processes and manage related master data uploads.

• Collaborate with business users and technical teams for issue resolution, enhancements, and continuous improvements.

• Participate in change request implementations and regression testing.

Required Skills and Qualifications:

• Minimum 5+ years of experience in SAP SD as a Business Analyst / Support Consultant.

• Strong understanding of SAP SD module and OTC business processes.

• Proficiency in configuring sales documents, pricing elements, and billing processes.

• Hands-on experience with SAP LE and data migration/master data upload tools.

• Experience working in support/AMS projects with the flexibility to handle on-call weekend support.

• Excellent analytical, problem-solving, and communication skills.

• Ability to work independently and within a team across different time zones.