Zendesk QA(RARR Job 4874)
For An Indian Multinational Information Technology Company
5 - 8 Years
Full Time
Up to 30 Days
Up to 20 LPA
1 Position(s)
Mumbai, Chandigarh, Coimbatore, Hyderabad, Indore, Nagpur, Nashik/Nasik, Noida, Visakhapatnam, Pune, Ahmedabad, Kolkata, Warangal, Navi Mumbai, Vijayawada, Mysuru, Vadodara, Bhubaneswar, Gandhinagar, Delhi, Aurangabad, Gurugram, Bengaluru, Chennai
5 - 8 Years
Full Time
Up to 30 Days
Up to 20 LPA
1 Position(s)
Mumbai, Chandigarh, Coimbatore, Hyderabad, Indore, Nagpur, Nashik/Nasik, Noida, Visakhapatnam, Pune, Ahmedabad, Kolkata, Warangal, Navi Mumbai, Vijayawada, Mysuru, Vadodara, Bhubaneswar, Gandhinagar, Delhi, Aurangabad, Gurugram, Bengaluru, Chennai
Posted By : Rarr Technologies Pvt Ltd
No longer accepting applicationsJob Skills
HtmlJob Description
- Deep understanding of the Zendesk platform, including administration, configuration, and customization.
- Expertise in Zendesk APIs, including integration, data flow, and third-party app interactions.
- Experience in developing and managing custom apps using Zendesk Apps framework (JavaScript, HTML, CSS).
- Conduct comprehensive integration testing to validate Zendesk integrations with other systems.
- Perform API testing to ensure functionality, performance, and security of Zendesk APIs.
- Test and optimize Zendesk workflows, including ticket routing, triggers, automations, and reporting.
- Execute functional testing to verify that all Zendesk features meet business requirements.
- Conduct regression testing to ensure new updates and changes do not impact existing functionalities.
- Troubleshoot technical issues within Zendesk and work with cross-functional teams to resolve them.
- Maintain documentation on Zendesk configurations, customizations, APIs, and testing procedures.
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