Linux Admin + Cloud SME(RARR Job 4969)

-This role is for a seasoned Linux & Cloud Administrator (L3/L4 Support) responsible for ensuring 24/7 availability of SAP systems within SAP ECS environments across hyperscalers (Azure, GCP, AWS, IBM Cloud) and SAP/Customer On-prem Data Centers.

-The administrator will lead troubleshooting, Incident resolution, Request fulfilment and Problem Management to enhance efficiency and reliability.

-Experience in working independently in large scale production environments.

-Willingness to work in shifts/oncall model as per business need.

Role description:

Join our multinational team as a seasoned Linux & Cloud Admin responsible for providing L3/L4 expert support Linux (SUSE and Redhat) and Windows OS, Hosted in hyperscale platforms (Azure, GCP, AWS, IBM, Cloud) and SAP/Customer On-prem DC.

Key Responsibilities:

• Ensure 24/7 availability of SAP systems within the SAP ECS environment, responding promptly to alerts and incidents in the Linux OS and infrastructure layers across Hyperscale’s and SAP Data Centers.
• Act as the L3/L4 escalation contact for critical production issues, strictly adhering to change management protocols during service request execution.
• Optimize standard operating procedures by leveraging automation techniques and implementing automation solutions to enhance platform operations, efficiency, and reliability.
• Lead continuous improvement initiatives to enhance cloud services for SAP Applications, emphasizing scalability, security, and performance.
• Collaborate with a diverse, multinational team to deliver world-class cloud services tailored to SAP Applications for global enterprise customers.
• Contribute to designing and implementing strategies to optimize the customer experience and ensure compliance with service level agreements (SLAs).

Technical skills:

• 10 -15 years of experience in administering Linux operating systems (Redhat / SuSe) at an advanced level, with a strong grasp of troubleshooting and resolving complex issues.
• -Cloud Platform Expertise (Azure, GCP, AWS, IBM Cloud).
• -Colleagues should have good knowledge in Compute, Storage and Network in the Hyperscale
• Networking & Security (TCP/IP, NAT, DNS, LDAP, Firewalls).
• -Experience with Containers & Kubernetes.
• -Knowledge on running Linux OS in the physical server.
• -Demonstrated expertise in managing network services such as DNS, LDAP, and HTTP proxies Hands-on experience in administering hyperscaler environments which includes managing compute and storage.
• -Hands-on experience in administering hyperscaler network infrastructure, including VPCs, subnets, route tables, security groups, NSGs and NAT gateways.
• -Hands-on experience in administering and managing Containers and Kubernetes Cluster
• Hands-on experience in tools like Nagios, Prometheus Service now.
• -Strong comprehension of IT security practices, particularly in OS hardening techniques.
• -Proven track record in scripting languages (PowerShell, Linux Shell, Perl, Python, Go) and adeptness with server automation tools like Ansible.