Informatica BDM Administrator(RARR Job 5219)

Job Responsibilities:

• Provide technical support to customers and internal teams for data integration and visualization platforms, with a primary focus on Informatica (BDM & PowerCenter) and IDMC.
  Secondary skills: DBT, Airflow.

• Investigate and troubleshoot software issues reported by users; perform root cause analysis and implement effective, sustainable solutions.

• Collaborate with development and QA teams to test, validate, and deploy software fixes and enhancements.

• Debug application code to resolve issues or provide interim workarounds when necessary.

• Document resolutions, known issues, and workarounds in Standard Operating Procedures (SOPs) and the Known Error Database (KEDB).

• Participate in problem management by analyzing recurring incidents and identifying long-term solutions.

• Contribute to and participate in on-call rotations to address critical support issues outside of standard business hours.

• Proactively identify opportunities for improving application performance, reliability, and user experience.