Solution Architect - Enterprise Platforms (NCS/Job/ 1084)

Key Responsibilities

• Design scalable, resilient architecture for SaaS platforms integrating messaging, chat, and AI capabilities
• Own the architecture for new product platforms, ensuring scalability, performance, to drive business results
• Lead technical direction across multiple development teams, ensuring alignment with business objectives
• Create and maintain architecture blueprints, technical specifications, and solution roadmaps
• Design and implement omnichannel communication platforms supporting various messaging protocols and chat interfaces
• Drive code and design reviews of components / systems / products in scope and drive the architectural governance for them.
• Set directional paths for the teams/department for adoption of new technology stacks for solving business problems.
• Work with product management, business stakeholders and other engineering leaders to help define mid-term, long-term roadmaps and shape business directions
• Develop integration strategies for generative AI models and large language models into existing solutions
• Establish technical standards, best practices, and architectural governance
• Collaborate with product management to translate business requirements into technical solutions
• Mentor development teams and provide technical leadership in solution design and implementation
• Evaluate and recommend new technologies, frameworks, and platforms
• Ensure solutions meet security, compliance, and performance requirements

Technical Skills

• Development & Architecture
  • Microservices architecture patterns
  • API design and management
  • Event-driven architectures
  • Programming Languages: Go, Node.js, Python, or Java
  • Database Technologies: SQL, NoSQL, Time-series DB
• Messaging & Communication
  • Message Brokers: Apache Kafka, RabbitMQ
  • WebSocket protocols and real-time communication
  • Chat platforms and APIs (WhatsApp, Line, Twilio, etc.)
  • WebRTC and voice/video communication
• AI & Machine Learning
  • Large Language Models (GPT, BERT, etc.)
  • AI/ML platforms and APIs
  • Vector databases
• Cloud & Infrastructure
  • Cloud Platforms: AWS, Azure, or GCP
  • Containerization: Docker, Kubernetes
  • Infrastructure as Code: Terraform, CloudFormation
  • CI/CD: Jenkins, GitLab, GitHub Actions

Soft Skills

• Exceptional communication and presentation abilities
• Strong leadership and team collaboration skills
• Strategic thinking and problem-solving capabilities
• Ability to translate complex technical concepts for non-technical stakeholders
• Experience in stakeholder management and consensus building
• Strong project and time management skills