Oracle Fusion P2P: Service Engineer
Location: Bangalore
WORK FROM OFFICE-5days/week-Mandatory
Band-B3(7+ years)
Oracle Fusion P2P: Service Engineer
Job Description
We are seeking a skilled professional to manage our Oracle Fusion Procure to Pay ecosystem.
Key Responsibilities:
- Work with Oracle Fusion Procure to pay modules including Purchasing, Supplier management, and Payables
- Configure and maintain Fusion application functionality across Procure to Pay (P2P) areas
- Implement best practices for procurement and payment processes
- Ensure system integrity and optimal performance of the P2P modules
- Provide technical expertise for system enhancements and issue resolutions
- Serve as the first point of contact of contact for Oracle Fusion Procure to Pay modules including Purchasing, Supplier management, and Payables
- Triage, prioritize, and route incoming issues related to Fusion application functionality across Porcure to Pay (P2P) areas
- Provide initial diagnosis and troubleshooting for P2P module issues before escalation when necessary
- Implement best practices for incident management and resolution in procurement and resolution in procurement and payment processes
- Ensure system integrity and optimal performance of the P2P modules through proactive monitoring
- Collaborate with Application Manager and implementation team on support activities
- Provide technical expertise for system to resolve issues
- Develop and implement standard operating procedures for issues management
- Monitor and report on issue trends to identify opportunities for system improvement
Qualifications:
- 5+ Experience with Oracle Fusion Applications, specifically in the P2P domain
- Strong understanding of procurement processes, supplier relationship management, and account payable workflow
- Configuration and maintenance expertise with Oracle Fusion ERP
- Excellent communication skills for cross-team collaboration
- This role requires a detail-oriented professional who can effectively manage the Oracle Fusion system while collaborating with an internal/external implementation partner.