Oracle Inventory: Service Engineer(NCS/Job/ 1815)

Oracle Inventory: Service Engineer
We are seeking a skilled professional to manage our Supporting Oracle Inventory, Receiving, Receipt Accounting, Inventory Visibility in Oracle.
Key Responsibilities:
● Provide L1 support for organization and Location Configuration
● Mange Oracle Receiving and recipient Accounting issues
● Deliver Month-end/Quarter-End support services
● Triage and prioritize incoming oracle inventory management tickets
● Perform initial assessment of reported system issues
● Route complex problems to appropriate support team and on-calls
● Troubleshoot and resolve Oracle inventory issues or route to appropriate teams
● Document solutions and knowledge base articles
● Monitor tickets queues and ensure SLA compliance
● Support critical period-end processing activities
● Ensure inventory visibility and accuracy within Oracle systems
● Implement best practices for inventory management within Oracle
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Requirements:
● 5+ experience of Oracle inventory management modules
● Understanding of receiving and recipient accounting processes
● Experience with organization and location configuration in Oracle
● Familiarity with month-end and quarter-end procedure
● Strong problem analysis and prioritization skills
● Experience with ticketing system and incident management
● Excellent communication and documentation skills
● Ability to work effectively under pressure during critical business periods