Data Analyst – Network & Security Analytics(NCS/Job/ 1278)

Key Responsibilities:

• Analyze high-volume data from SD-WAN components, routers, switches, and ISP-grade security appliances (e.g., firewalls, IDS/IPS, DDoS mitigation tools).
• Correlate network performance issues and security alerts to uncover patterns, detect anomalies, and support incident prevention.
• Design and implement AI/ML models for predictive maintenance, fault detection, traffic behavior analysis, and threat intelligence.
• Conduct root cause analysis (RCA) for network outages, degradations, and security incidents affecting customer services.
• Collaborate closely with NOC and SOC teams to deliver actionable insights for proactive monitoring and alerting.
• Develop and maintain visualizations and dashboards (e.g., using Grafana, Power BI, Tableau) to report on key metrics and trends.
• Ensure data quality, accuracy, and consistency across all network and security data sources.
• Identify data-driven opportunities for improving network performance, security posture, and customer satisfaction.
• Stay updated on industry best practices in AI/ML applications for ISP operations and cybersecurity.