Marketing - CRM Developer(Hea Job/ 106)

We are looking for a skilled Dynamics 365 CRM Developer to join our CRM team within the Experience & Platform group. In this role, you'll develop and maintain the firm’s enterprise Dynamics 365 Sales Hub, which powers business development activities across the organization.

The CRM platform is a core part of our growth strategy and is tightly integrated not only with tools like Marketo, Seismic, LinkedIn Sales Navigator, and DQ Global, but also with our engagement delivery and financial systems. CRM data flows downstream into SQL via Azure Synapse for enterprise reporting and analytics. The team also uses Power Apps to extend the platform and streamline workflows across the firm.

This role is ideal for a hands-on developer who can configure, extend, and troubleshoot the platform through custom development, integrations, and automation—while working within an Agile development framework.

Responsibilities

• Develop, configure, and customize the Dynamics 365 Sales Hub platform

• Design and implement custom plugins, workflows, and Power Automate flows

• Extend functionality using Power Apps (canvas or embedded) and JavaScript/HTML web resources

• Troubleshoot and maintain integrations with GTM and firmwide systems, including: Marketo, Seismic, DQ Global, LinkedIn Sales Navigator, Engagement delivery and financial systems

• Monitor and extend Azure Synapse for CRM-to-SQL data sync

• Write FetchXML queries and use Web API for data manipulation

• Collaborate with business and platform teams to translate requirements into scalable solutions

• Participate in Agile ceremonies, UAT cycles, and DevOps-driven release management

• Track development tasks, bugs, and enhancements using Azure DevOps

Skills

• Experience integrating CRM with other systems (e.g., marketing automation, financial/ERP, DQ Global, etc.)

• Experience in Report Authoring tools like Power BI and SSRS

• Strong experience with:

• Custom plugin development using C#
• Power Platform (Power Automate, Power Apps)
• JavaScript, HTML, and web resource customization

• Proficiency in SQL and relational database design; ability to write complex queries

• Working knowledge of Azure Synapse, Azure Data Factory, or ETL pipelines

• Experience in Agile development environments using Azure DevOps

• Strong problem-solving skills and ability to work cross-functionally

Education / Professional Experience/ Qualifications

• Bachelor’s degree in information technology or a related field

• 4–6 years of experience developing in Dynamics 365 Sales Hub

• Preferred Qualifications

• Microsoft certifications in Power Platform or Dynamics 365
• Familiarity with enterprise-scale B2B or professional services CRM implementations