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Developer FSL (RARR Job 6092)

For A Leading Technology Services And Consulting Company
5 - 10 Years
Full Time
Immediate
Up to 30 LPA
1 Position(s)
Bangalore / Bengaluru, Bhubneshwar, Chennai, Coimbatore, Gurgaon / Gurugram, Hyderabad, Kolkata, Mumbai, Noida, Pune
Posted 9 Days Ago

Job Skills

Job Description

  • Lead the design and development of end-to-end Salesforce FSL solutions, ensuring scalability and performance.
  • Develop complex logic using Apex, LWC, and Platform Events; implement reusable frameworks and patterns.
  • Architect and optimize data models, integrations, and automation across multiple Salesforce clouds.
  • Design end-to-end FSL solutions: Work Types, Service Resources, Territories, Skills, Operating Hours, Scheduling Policies, Optimization, Mobile flows, and offline capabilities.
  • Define scalable data models and guardrails including asset hierarchy, product-to-service mapping, inventory tracking, warranty/entitlement frameworks, and contract alignment.
  • Configure FSL: service territories, resources, skills, scheduling rules, optimization, work types, work orders, service appointments, crews, inventory, and entitlements.
  • Work with integration teams when integrating with external systems via MuleSoft or APIs.
  • Lead data migration for service territories, resources, skills, products, assets, warranties, and historical work orders.
  • Establish CI/CD and testing (DevOps Center/Git), create test scenarios for dispatch/optimization, and drive UAT and cutover.
  • Serve as a trusted advisor; translate business objectives into FSL design choices and trade-offs.
  • Enable clients post-go-live (KPIs like first-time fix rate, SLA adherence, utilization rate, service revenue growth).
  • Mentor junior developers; perform design and configuration reviews.
  • Troubleshoot complex FSL and integration issues; drive continuous improvement.