Coupa Consultant / Administrator (RARR Job 6179)

Job Title: Coupa Consultant / Administrator

Role Summary: Ensure smooth functioning of Coupa and related business processes in alignment with procurement policies. Manage configurations, integrations, and support activities while driving process efficiency across Procure-to-Pay (P2P).

Key Responsibilities:

• Coupa Administration & Configuration
  • Manage and update configurations (SIM forms, approval workflows, tolerances, PO templates, invoice presentation).
  • Maintain solution design and configuration documentation.
  • Review and support Coupa release upgrades with minimal business impact.
  • Create and execute UAT test plans; manage defects and fixes.
  • Administer Sandbox and Production environments.
• Integration Management
  • Support integrations between Coupa, ERP, and middleware systems.
  • Monitor and resolve integration failures (PO & Invoice).
  • Manage master data through interfaces.
  • Coordinate integration testing and understand API capabilities/limitations.
• Business Process & Support
  • Optimize P2P processes leveraging Coupa features and releases.
  • Provide functional guidance and best practices to business users.
  • Handle L2/L3 support via ServiceNow; manage incidents and change requests.
  • Deliver training and support to stakeholders, including Procurement and AP teams.
• Mandatory Skills:
• Coupa
• P2P
• Configuration
• Integrations
• APIs
• UAT
• Testing
• ServiceNow
• MasterData
• StakeholderManagement