Coupa Administrator (S2P Platform & Controls Lead) (RARR Job 6151)

Position Summary
We are seeking a Coupa Administrator to serve as the technical owner and control steward of our Source-to-Pay (S2P) platform. This role is accountable for how Coupa is configured, governed, and operated, while working in close partnership with our Finance and Supply Chain Technology Managers and SAP functional leads, who own business process design and outcomes.

Operating Model
This role sits within a triad model:
· Coupa Administrator (this role) → Owns system configuration, controls, and platform integrity
· Finance Technology Manager → Owns financial process design, policy, and outcomes
· Supply Chain Technology Manager → Owns procurement and operational process design
Supported by:
· SAP Functional Leads (RTR, PTP, etc.)
· Integration / Data teams

Responsibilities
1. Platform Ownership & Technical Configuration
· Serve as the system owner for Coupa
· Design and configure:
o Approval workflows and delegation logic
o Spend controls and policy enforcement
o Supplier structures and onboarding frameworks
· Ensure configurations are:
o Scalable
o Auditable
o Aligned with enterprise architecture

2. Controls, Compliance & Audit Readiness
· Own system alignment to:
o SOX controls
o Audit requirements
o Segregation of duties (SoD)
· Partner with Finance Technology Manager on policy → translate into system enforcement
· Maintain:
o Role design and access governance
o Configuration documentation
o Audit support artifacts

3. Partnership with Technology Managers & SAP Leads
· Work hand-in-hand with:
o Finance Technology Manager (GL, AP, payments, compliance)
o Supply Chain Technology Manager (procurement, sourcing, supplier ops)
· Translate business process designs into clean, standard Coupa configurations
· Provide technical guardrails and pushback to keep Coupa with best-in-practice processes.

4. Integration & Data Alignment
· Coordinate with SAP and enterprise systems:
o Vendor master
o Purchase orders
o Invoices and payments
· Ensure:
o Data integrity across systems
o Clean integration patterns (no point-to-point chaos)
· Support integration monitoring and issue resolution

5. Operational Excellence & Support
· Own platform operations:
o Incident triage and root cause resolution
o Vendor / AMS coordination
· Establish transparency through KPIs:
o Cycle times
o Adoption rates
o Exception handling trends
· Maintain and prioritize system backlog in partnership with Tech Managers

6. Implementation, Release & Lifecycle Ownership
· Engage in implementation to shape core configuration (roles, workflows, controls)
· Own platform lifecycle management, including:
o Coordination of Coupa monthly releases
o Review of release notes and impact assessment
o Recommendation of features to enable, defer, or reject
· Establish a release cadence and governance model:
o Align releases to business cycles (month-end, year-end)
o Communicate changes and readiness to stakeholders
o Drive Go / No-Go decisions
· Lead release testing coordination:
o Define regression scope with Tech Managers & SAP leads
o Validate critical end-to-end flows
o Manage defect resolution
· Ensure alignment with enterprise change landscape:
o SAP upgrades (e.g., 2025)
o Integration impacts
o Change control

7. Continuous Improvement & Innovation
· Identify opportunities to:
o Automate workflows
o Increase touchless processing
o Improve user experience
· Leverage Coupa roadmap capabilities (AI, automation, insights)
· Partner with Finance on working capital optimization

· 5+ years in Source-to-Pay, Procurement Systems, or Finance Technology
· Hands-on Coupa administration or implementation experience
· Strong understanding of:
o Procure-to-Pay (P2P) processes
o Approval workflows and controls
o Supplier lifecycle management
· Experience working alongside:
o Finance and Procurement stakeholders
o ERP systems (SAP preferred)
· Experience in SOX-controlled environments

Preferred Experience
· Experience in a product-aligned or triad operating model
· Exposure to:
o Coupa modules (Procurement, Invoicing, Payments)
o Data governance frameworks
· Experience balancing:
o Project (build) work
Run/support operations