Windows Server Admin-L (NCS/Job/ 3632)

• Experience in Windows system administration, preferably in L3 support.
• Server OS Upgrade/Patching and Software Lifecycle Execution: Administer, configure, install, and maintain Server operating systems (Windows) in cloud environment.
• Monitoring and Optimization: Utilize monitoring tools to proactively monitor server performance, analyse logs, identify bottlenecks, and implement solutions for performance tuning and capacity planning.
• Troubleshooting & Issue Resolution: Act as a first point of contact for issues during upgrade changes and outages, helping with root cause analysis to prevent recurrence.
• Infrastructure Services Support: Administrator and understand core infrastructure services such as Active Directory (AD), Config Policies, Group Policy Objects (GPO), DNS, DHCP, and IIS.
• Knowledge on security tools and integration practices.
• Collaboration and Documentation: Work closely with cross-functional teams (Platform, networking, security, application) to support Lifecycle projects and upgrade. Create and maintain detailed documentation of all configurations, processes, and procedures.
• Excellent problem-solving and analytical skills, with a methodical approach to troubleshooting. Strong communication and interpersonal skills, with the ability to work effectively in a team environment and communicate with technical and non-technical stakeholders.
• Strong organizational and time-management skills, with the ability to prioritize tasks and work under pressure

Technical Expertise:

• In-depth knowledge of Server operating systems (2019, 2022).
• Hands-on experience with Active Directory, Server Platform, GPO, DNS, and DHCP management. Familiarity with cloud platforms such as Microsoft Azure.