Salesforce Functional Analyst / Administrator (NCS/Job/ 3782)
Job Skills
Job Description
Project/Job Description:
Looking for an experienced Salesforce Functional Analyst / Administrator to join the team. We are looking for a proactive individual who has a deep technical understanding of features and functionality to continually improve and enhance our Salesforce platform.
Job Functions / Responsibilities:
Gathers and analyses business requirements and converts them into effective Salesforce solutions
Run, manage and analyse the Salesforce implementations within PFC
Manage Stakeholders
Provides guidance on the design of a solution and documents it
Hands-on configuration of the Salesforce Platform
Provides insight and requirements for the development team
Salesforce certified administrator / advanced administrator
Extensive experience in the administration and maintenance of Salesforce systems, performing Salesforce upgrades and ensuring successful integration
Proficiency in creating Salesforce profiles, allocating roles, managing access, create/maintain databases, importing data and generating Salesforce reports
Create Reports and dashboards
Ability to provide Salesforce training and end-user support
Qualifications and Skills:
Experience implementing Salesforce end-to-end
Advanced knowledge of Salesforce CRM platforms
Effective presentation skills suitable for senior management and technical teams
Self-motivated and able to work effectively with little or no supervision
Excellent organisational, prioritization, and problem-solving skills
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts
Experience participating in Agile/Scrum projects in a highly collaborative, multi-discipline team environment
OmniStudio experience
Education:
Bachelor's degree in Business / Information Technology
