CISS-DWS-Software Distribution and Patch Management_AI Enhanced_SME_L2 & L3 (NCS/Job/ 3448)
Job Skills
Job Description
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Job Title |
CISS-DWS-Software Distribution and Patch Management_AI Enhanced_Specialist_L3 |
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Proposed Grade |
B3 |
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Roles and Responsibilities |
8-12 years experience • Design, implement, and maintain Microsoft Intune infrastructure for software distribution and patch management. • Plan and execute monthly patch cycles, ensuring compliance with security baselines. • Develop and maintain deployment packages for applications and OS updates. • Monitor and troubleshoot deployment failures, ensuring high success rates. • Automate routine tasks using PowerShell scripting and configuration policies. • Collaborate with security teams to remediate vulnerabilities and enforce compliance. • Maintain accurate documentation (SOPs, deployment guides, audit reports). • Provide technical leadership and mentor junior team members. • Ensure adherence to ITIL processes for incident, change, and problem management. • Focus on predictive, autonomous orchestration like Low-Touch Deployment, Self-Healing Endpoints etc. |
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Technical Skill Set |
• Microsoft Graph API; AIOps tools. • Strong understanding of SCCM, Tanium, workspace One, Intune , Intune suite and security copilot • Patch management and compliance reporting. • Operating Systems: Windows 10/11 administration and troubleshooting. • Scripting: PowerShell for automation and deployment tasks. • Security & Compliance: Knowledge of vulnerability management tools (e.g., Qualys). • Familiarity with ITIL framework and enterprise change management processes. |
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Soft Skills |
Good Communication, Collaboration & Teamwork:,Analytical & problem solving, adaptability; stakeholder management, Mentoring & Coaching to Junior Members |
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Certifications/Trainings |
MD-4011: Enhance Endpoint Security with Microsoft Intune and Microsoft Copilot for Security;MS-102: Microsoft 365 Administrator Expert: AB-900: Copilot and Agent Administration Fundamentals; Microsoft 365 Certified: Endpoint Administrator Associate (MD-102); AZ-104: Azure Administrator Associate; WINGS Level 1, WINGS Level 2 |
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AI/ML Trainings |
"Advanced Copilot & Intune Copilot, AI-driven endpoint automation, advanced prompt engineering, |
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Job Title |
CISS-DWS-Software Distribution and Patch Management_AI Enhanced_SME_L2 |
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Proposed Grade |
B2 |
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Roles and Responsibilities |
2-8 years experience • Plan and execute monthly patch cycles, ensuring compliance with security baselines. • Develop and maintain deployment packages for applications and OS updates. • Monitor and troubleshoot deployment failures, ensuring high success rates. • Automate routine tasks using PowerShell scripting and configuration policies. • Collaborate with security teams to remediate vulnerabilities and enforce compliance. • Maintain accurate documentation (SOPs, deployment guides, audit reports). • Ensure adherence to ITIL processes for incident, change, and problem management. • familiarity with AI enabled tools like Microsoft Intune, Security copilot, Ivanti, Tanium, PatchMyPC, Rabopack etc. • Focus on predictive, autonomous orchestration like Low-Touch Deployment, Self-Healing Endpoints etc. |
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Technical Skill Set |
• Microsoft Graph API; AIOps tools. • Strong understanding of SCCM, Tanium, workspace One, Intune , Intune suite and security copilot • Patch management and compliance reporting. • Operating Systems: Windows 10/11 administration and troubleshooting. • Security & Compliance: Knowledge of vulnerability management tools (e.g., Qualys). • Familiarity with ITIL framework and enterprise change management processes. |
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Soft Skills |
Good Communication, Collaboration & Teamwork:,Analytical & problem solving, adaptability |
|
Certifications/Trainings |
MD-4011: Enhance Endpoint Security with Microsoft Intune and Microsoft Copilot for Security;MS-102: Microsoft 365 Administrator Expert: AB-900: Copilot and Agent Administration FundamentalsMicrosoft 365 Certified: Endpoint Administrator Associate (MD-102); AZ-104: Azure Administrator Associate; WINGS Level 1, WINGS Level 2 |
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AI/ML Trainings |
"Advanced Copilot & Intune Copilot, AI-driven endpoint automation, advanced prompt engineering |
