We are seeking skilled and proactive Middleware Support Engineers with hands-on experience supporting enterprise-level applications such as Jira, GitHub, Jenkins, Tableau, JBoss, MicroStrategy, WebMethods, or similar technologies.

Technical Requirements:

Proficiency in Unix, Windows, and AIX operating systems
Strong shell scripting skills for automation
Middleware, application server, and web server support experience
Experience with Control-M for job scheduling and automation
Familiarity with databases, firewalls, load balancers, and network components

Responsibilities:

Incident and problem management while ensuring adherence to SLAs
Proactive monitoring and troubleshooting of systems and applications
Collaborate with cross-functional teams to drive performance and scalability improvements
Develop and maintain automation solutions for operational efficiency
Ensure high availability and reliability of enterprise platforms
Exhibit strong analytical and communication skills