SD-WAN L3 Engineer (Versa Expert) (RARR Job 5627)

Key Responsibilities

• Deploy, configure, and manage Versa SD-WAN solutions in production environments.
• Provide L3 technical support, diagnose and resolve issues related to connectivity, latency, and SD-WAN appliances.
• Configure security policies, VPNs, firewalls, traffic shaping, and bandwidth allocation within the SD-WAN environment.
• Drive process management, performance reviews, RCAs, mitigation plans, periodic/ad-hoc reports, and coordinate with circle/department teams.
• Support new deployments and any ad-hoc project requirements from the customer.
• Liaise with engineering, TAC, and professional services teams for backend support.

Qualifications & Experience

• Education: B.E./B.Tech in Computer Science, IT, or EXTC.
• Experience: Minimum 7 years overall IT experience, with at least 2 years of hands-on Versa SD-WAN expertise.
• Certifications: Versa Professional Level (or highest OEM certifications for deployed devices).

Skills

• Strong troubleshooting and problem-solving abilities.
• Excellent communication skills in English and Hindi.
• Ability to work in a 24×7 rotational shift.

Other Requirements

• Police NOC and a relieving letter from the previous employer.
• Selected resources will be interviewed by the Customer before deputation.