Recruitment Manager (RARR Job 5937)

Job Title

Recruitment Manager – IT Services

Location

Work From Office

Reporting To

Head of HR / Delivery Head / Business Head

Role Summary

The Recruitment Manager will be responsible for end-to-end recruitment delivery across diverse skillsets in an IT services environment. This role owns hiring execution, stakeholder alignment, team leadership, and recruitment operations to support dynamic project-based and scale-up requirements.

Key Responsibilities

1. End-to-End Recruitment Ownership

• Accountable for timely closure of all open positions shared by business and delivery teams
• Manage hiring across multiple skillsets including ERP, Java, Core Dot Net, Python, Testing, Cloud, Data, AI/ML, Engineering, Support, Consulting, Sales, and Corporate functions
• Understand project requirements, ramp-up/ramp-down needs, and delivery timelines
• Ensure adherence to hiring SLAs, quality benchmarks, and cost expectations

2. Business & Delivery Stakeholder Management

• Partner closely with delivery heads, project managers, and business leaders
• Participate in hiring discussions, demand planning, and prioritization reviews
• Conduct regular recruitment status reviews with internal stakeholders and, where required, end customers
• Provide realistic guidance on talent availability, market trends, and hiring risks

3. Recruitment Team Leadership

• Lead, mentor, and manage a team of recruiters
• Allocate requisitions and tasks based on recruiter capability and workload
• Review recruiter performance, productivity, and quality of hires
• Build capability within the team across technical hiring, stakeholder management, and sourcing strategies

4. Sourcing Strategy & Execution

• Define and execute sourcing strategies for niche, lateral, and high-volume requirements
• Leverage multiple channels including job portals, LinkedIn, referrals, vendor partners, and internal databases
• Build and maintain active talent pipelines for recurring and critical skills
• Drive employee referral programs and direct sourcing effectiveness

5. Interview & Selection Process Management (Internal Stakeholders as well as end customers)

• Ensure structured interview processes aligned with role requirements
• Coordinate with technical interviewers (both internally and with end customers) and hiring managers
• Maintain interview discipline, feedback timelines, and decision quality
• Ensure smooth offer rollout, negotiation, and pre-joining engagement

6. Recruitment Operations & Metrics

• Track and report key recruitment metrics such as time-to-hire, offer-to-join ratio, pipeline health, and recruiter productivity
• Identify bottlenecks and implement process improvements
• Ensure compliance with internal policies and hiring governance

7. Vendor & Partner Management

• Manage recruitment vendors and staffing partners
• Monitor vendor performance, quality, and turnaround times
• Optimize vendor mix based on skill demand and cost effectiveness

8. Candidate Experience & Employer Branding

• Ensure a consistent and positive candidate experience
• Maintain clear and professional communication throughout the hiring lifecycle
• Represent the organization credibly in the talent market
• Support employer branding initiatives in collaboration with HR and Marketing

 

Key Skills & Competencies

• Strong understanding of IT services hiring and project-based staffing models
• Proven experience managing multi-skill, parallel hiring demands
• Strong people management and mentoring skills
• Excellent stakeholder communication and negotiation abilities
• Data-driven and process-oriented mindset
• High ownership and delivery focus

Qualifications & Experience

• Bachelor’s degree in HR, Business, or a related field
• 8–12 years of recruitment experience in IT services
• Minimum 3–5 years in a recruitment lead or manager role
• Experience working with delivery, consulting, and sales teams