Technical support of GE APM modules likes IM TM RBI RCA RCM APM Connect
Configuration and Implementation of APM solutions like GE Meridium GE System1
Integration support of data between APM ERP and Historians and thirdparty systems
Adherence to customer SLAs
Customer interaction for Support tickets analysis and resolutions
Carry minor enhancements as stipluatted by Support scope
Coordinate and help Project Team in Solution Upgrades and deplyments
Technical Experience
510 Years Industry Experience Oil Gas domain preferred in Implementation and Maintenance of applications
Functional knowledge of Maintenance and Inspection processes in Oil and Gas
Sound knowledge of Asset Integrity and Equipment Maintenance functions
Sound hands on Field experience on different asset types Static Rotary Electrical and Instrumentation in the Maintenance Domain
Technical knowledge of CMMS IDMS SAP PM JDE Maximo Infor EAM Metegrity RBI IntelaTrac GE APM Emerson CSI GE System1
Good understanding of data requirements for Predictive analytics for Asset Performance Management and Equipment Lifecycle Management
Knowledge of applying configuration changes per approved functional technical design Configure Family and Fields Business Rules Family Policies Behaviours Risk Matrix Dashboards Queries Graphs Reports APM Policies Strategy Rules Schedules Apply Security Changes and Add Security Users
Perform installation andor programming tasks related to agreed interface conversion of specifications andor application assignments including agreed upon system tailoring and customization
Performing analyses on software application functionality and suggesting improvements
Strong Integration capabilities for different maintenance and inspection datasets and assets through appropriate technology intervention
Managing application migration across environments to ensure continued and synchronized functionality
Establishing the root causes of application errors and escalating serious concerns to the vendor team
Working knowledge on operating systems database management hardware and thirdparty software on client and server machines

Professional Attributes

Strong communication interpersonal administrative and leadership skills are essential Effectively communicate both verbally and in writing with peers and team members as an inclusive team member
Proven success in contributing to a teamoriented multicultural environment
Proven ability to work creatively and analytically in a problemsolving environment
Educational Qualification
B E B TechMTech Chemical Electronics Electronics and Communication Computer Science Instrumentation Mechanical Petroleum