Career Counsellor (RARR Job 6301)

Key Responsibilities

• Call and follow up on assigned leads.
• Handle student, corporate, and coaching center inquiries.
• Conduct client meetings and discussions.
• Assist with documentation and record management.
• Resolve customer queries and provide accurate information.
• Support day-to-day administrative activities.
• Maintain regular follow-ups and update lead status.

Requirements

• Good communication and interpersonal skills.
• Strong command of English (spoken and written).
• Ability to interact confidently with students, parents, corporates, and educational institutions.
• Basic knowledge of documentation and administrative processes.
• Customer-focused approach with problem-solving abilities.
• Prior experience in counselling, telecalling, customer service, or sales will be an advantage.

Lead Categories

• Students
• Corporate Clients
• Coaching Centers

Preferred Skills

• Lead management and follow-up
• Client relationship management
• Documentation and reporting
• Query handling and resolution
• Professional communication