UX Resource (NCS/Job/ 3579)

Job Description:
Key Responsibilities:

• Lead the conceptualisation and design of end-to-end user experiences, creating wireframes, interaction models, high-fidelity mockups, journey maps, service blueprints, process flows, and interactive prototypes based on SAP Fiori Design Guidelines
• Drive experience consistency across multiple products by identifying dependencies, harmonising patterns, and shaping shared UX solutions and reusable components
• Support in analysing user needs using qualitative and quantitative inputs, including user research findings, stakeholder insights, analytics, and usability data
• Frame design problems thoughtfully and balance usability, accessibility, technical feasibility, and business requirements in complex enterprise environments
• Advocate for the user while influencing product direction and prioritisation
• Own UX scope, milestones, and deliverables in close collaboration with product managers, engineering teams, and the UX lead.
• Facilitate design workshops, discovery sessions, and critiques to drive alignment and design excellence
• Present, justify, and evolve design solutions with key stakeholders and customers, articulating design rationale with clarity and confidence
• Build trust and strong working relationships across internal teams and customer-facing interactions
• Participate in or lead design validation activities, including design reviews and usability testing

Required Skills & Experience:

• Expert proficiency in Figma, including advanced component libraries, design systems, collaborative workflows, and developer handoff
• Strong grounding in interaction design, information architecture, and visual design for complex enterprise or B2B applications
• Proven experience working in agile, product-led development environments
• Fluent in English (spoken and written), with the ability to communicate complex ideas clearly and persuasively
• Prior customer-facing experience is a strong advantage
• Prior experience designing for SAP products, especially applications built using SAP Fiori
• Prior experience in working with distributed teams will be an advantage