Technical Project Manager (NCS/Job/ 3172)

Key Performance Indicators (KPIs)

The performance of the Technical Project Manager will be evaluated based on the following measurable KPIs:

Project Delivery

• 90–100% of project milestones achieved on time.
• Less than 10% deviation from planned timelines.
• On‑site presence compliance: 100% (except approved leaves).

Quality & Compliance

• Zero major non‑compliances to Client standards during implementation.
• 100% adherence to Client IT configuration standards & best practices.
• Successful sign‑off on IT Infrastructure, Network, End user systems, CCTV and Access control designs etc.

Vendor Performance Management

• 95% vendor tasks completed as per schedule.
• Zero escalations due to poor vendor coordination.
• Timely closure of vendor issues within agreed timelines.

Stakeholder Satisfaction

• Positive feedback from Client - Sr management, IT stakeholders.
• Clear and consistent communication (Daily/weekly reports shared on time).
• Effective presentation of solutions and technical clarity.

Issue Resolution

• Average issue‑resolution time improved based on Daily or Weekly tasks.
• Critical issues resolved within 24–48 hours.

Required Skills & Qualifications

• Bachelor’s degree in Engineering, IT, Electronics, or related field with PMP & ITIL Certified.
• More than 15+ years of experience in IT infrastructure, Networking, Audio Video technologies, ELV system, BMS systems etc. project management.
• Strong expertise in Audio Video systems, network active/passive, CCTV, End User and access control
• Experience handling green field/ brown field project executions
• Strong leadership, communication, and site‑supervision skills.