Overview

The Salesforce, Omnistudio [Vlocity] Azure DevOps Lead is a pivotal role within a technology-driven organization, responsible for orchestrating the seamless integration and continuous delivery of Salesforce, Omnistudio [Vlocity] solutions through Azure DevOps.

The ideal candidate will possess good understanding of Salesforce, Omnistudio [Vlocity] architecture, development, and deployment methodologies, alongside expert proficiency in Azure DevOps, GitHub or Copado tools, CI/CD pipelines, and automation frameworks.

This leadership position requires the candidate to be an independent thinker, good communicator, and hands-on technical expert who can bridge the gap between development and operations, ensuring efficient and scalable delivery of Salesforce, Omnistudio [Vlocity] projects.

Key Responsibilities

DevOps Strategy & Leadership

• Establish and lead the DevOps vision for Salesforce, Omnistudio [Vlocity] projects by leveraging Azure DevOps best practices, tools, and methodologies.

• Define, implement, and continuously improve end-to-end CI/CD pipelines for Salesforce, Omnistudio [Vlocity] releases, ensuring rapid, reliable, and repeatable deployments.

• Collaborate with cross-functional teams—including Salesforce, Omnistudio [Vlocity] developers, solution architects, QA engineers, and business stakeholders—to align DevOps processes with organizational goals.

• Mentor and coach DevOps engineers and Salesforce, Omnistudio [Vlocity] development teams, fostering a culture of collaboration, innovation, and continuous improvement.

Technical Implementation

• Design, build, and maintain scalable CI/CD pipelines for Salesforce, Omnistudio [Vlocity] using Azure DevOps, Git, and related technologies.

• Automate code build, test, and deployment processes for Salesforce, Omnistudio [Vlocity] metadata, Apex code, Lightning components, and integrations.

• Manage source code repositories, branching strategies, and release management in line with best practices for Salesforce, Omnistudio [Vlocity] and Azure DevOps integrations.

• Monitor, troubleshoot, and resolve issues in the release pipeline, ensuring minimal disruptions and maximum efficiency.

• Implement robust security controls, access management, and compliance measures within the DevOps ecosystem.

Collaboration & Communication

• Provide regular updates, progress reports, and recommendations to senior leadership and project stakeholders.

Performance Monitoring & Optimization

• Define and track key performance indicators (KPIs) for Salesforce, Omnistudio [Vlocity] DevOps processes, continuously seeking opportunities for optimization and automation.

• Utilize monitoring and analytics tools to proactively identify bottlenecks, inefficiencies, and potential risks within CI/CD pipelines.

• Drive root cause analysis and implement corrective actions to address issues related to deployments or platform integrations.

Documentation & Knowledge Management

• Create and maintain comprehensive documentation for DevOps processes, CI/CD pipelines, release management, and support procedures.

Required Skills & Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field

• 8+ years of progressive experience in DevOps roles, with at least 2 years in a leadership or team lead capacity

• Strong hands-on expertise with Salesforce, Omnistudio [Vlocity] deployment, and environment management

• Proven experience with Azure DevOps, including pipelines, boards, repos, artifacts, and integrations with other Azure services

• Proficiency in managing Salesforce, Omnistudio [Vlocity] metadata, source control (Git), and release management tools such as Gearset, Copado, or similar

• Experience in implementing automated testing strategies (unit, integration, regression) for Salesforce, Omnistudio [Vlocity] applications

• Knowledge of security best practices, access controls, and compliance frameworks relevant to DevOps and Salesforce, Omnistudio [Vlocity] environments

• Excellent leadership, organizational, and interpersonal skills, with the ability to motivate and guide cross-functional teams

• Good problem-solving abilities, critical thinking, and attention to detail

• Effective verbal and written communication skills for technical and non-technical audiences