Salesforce Platform Competency Lead (NCS/Job/ 3103)

Key Responsibilities

Strategic Leadership:

• Establish and manage the Salesforce CoE vision, strategy, and roadmap, aligning with overall business objectives.
• Define and enforce Salesforce development standards, best practices, and governance guidelines.
• Identify opportunities to leverage Salesforce platform capabilities to optimize business processes.

Technical Expertise:

• Deep understanding of Salesforce development tools including Apex, Visualforce, Lightning Web Components, Flows, Process Builder, integration, and data management features.
• Design and architect complex Salesforce solutions, ensuring scalability, performance, and security.
• Lead technical design sessions, providing guidance on solution development, integration, and data migration strategies.

Team Management:

• Lead and mentor a team of Salesforce developers, providing technical guidance and career development opportunities.
• Manage project timelines, resource allocation, and quality assurance processes for Salesforce development initiatives.
• Collaborate with cross-functional teams including business analysts, project managers, and system administrators to deliver successful Salesforce solutions.

Implementation and Maintenance:

• Oversee the implementation of new Salesforce features, customizations, and integrations.
• Conduct code reviews, ensure adherence to coding standards, and address technical issues.
• Monitor Salesforce system performance, identify bottlenecks, and implement optimization strategies.

Change Management and Training:

• Build a strong community of Developers, Dev leads, Tech Leads, Architects.
• Develop and deliver training programs to educate users on new Salesforce functionalities and best practices.
• Facilitate user adoption and manage change related to Salesforce updates and upgrades.

Required Skills & Experience

• 10+ years of experience in Salesforce development and architecture.
• Proven experience in leading Salesforce development teams, including managing complex projects and delivering high-quality solutions.
• Expertise in Salesforce development technologies like Apex, Visualforce, Lightning Components, Flows, Integration and data manipulation.
• Strong understanding of Salesforce platform architecture, security, and data governance best practices.
• Experience with Salesforce configuration, customization, and integration with external systems.
• Familiarity with Salesforce DevOps tools (Copado, Gearset) and SFDX.
• Familiarity with platform authentication patterns (SAML, SSO, OAuth)
• Excellent leadership, communication, and stakeholder management skills.

Preferred Qualifications

• Salesforce certifications: PD1, PD2
• Sales and Service cloud certified
• Ability to work closely with key stakeholders including but not limited to clients, leads, Sales and pre-sales, Delivery and Practice teams
• Experience in Agile delivery and managing distributed teams.
• Open to travel (25%)