
PMO (NCS/Job/ 2174)
Job Skills
Job Description
Governance & Tracking
· Support project governance by maintaining schedules, RAID logs (Risks, Assumptions, Issues, Dependencies), and dashboards.
· Ensure governance standards (stage gates, approvals, reporting cadence) are followed.
· Track action items and decisions across meetings and ensure accountability for follow-up.
· Coordinate with vendors and internal teams to monitor SOW deliverables and timelines.
Documentation & Reporting
· Maintain all project documentation with version control in SharePoint/Teams.
· Prepare and consolidate status reports, dashboards, and SteerCo/Working Group decks.
· Document change requests and maintain change logs in Smartsheet.
· Ensure accurate records of project decisions, approvals, and progress updates are available.
Communication & Stakeholder Engagement
· Act as liaison between the project team, stakeholders, and external vendors.
· Share updates and notifications through Smartsheet, Outlook, and Teams.
· Support internal team communication by facilitating collaboration channels and ensuring alignment.
· Help manage stakeholder expectations through clear reporting and structured updates.
Schedule & Resource Support
· Assist the Project Manager in creating and maintaining project schedules in Smartsheet.
· Track progress against deadlines using Gantt charts and dependency views.
· Support resource allocation tracking (capacity, utilization, over-allocations) in Smartsheet.
· Coordinate procurement-related activities, ensuring contracts (SOWs, purchase orders) are tracked and stored.
Quality & Risk Support
· Assist in documenting and applying quality standards across deliverables.
· Maintain checklists in Smartsheet to monitor quality assurance and audit results.
· Use risk register templates to track risks, issues, and mitigations; ensure regular updates to stakeholders.
· Monitor compliance with data, privacy, and security requirements.
Execution Support
· Provide logistical and coordination support for design workshops, testing sessions (UAT, E2E), and cutover planning.
· Track test cases, results, and defects in collaboration with stream leads and testing teams.
· Support readiness and hypercare activities after go-live.
Required Skills & Experience
· 1–3 years of experience in project coordination, PMO, or similar support role.
· Strong proficiency with MS Office (Excel, PowerPoint, Word), Smartsheet, SharePoint, and Teams.
· Experience with ADO (Azure DevOps) or other project management tools.
· Knowledge of Workday or other HRIS systems is a strong plus but not mandatory.
· Strong organizational skills and attention to detail, able to manage multiple activities at once.
· Clear communication skills, written and verbal, with ability to prepare structured updates.
· Comfortable working in a global, multicultural, and matrix organization.
Preferred
· Experience supporting HR Transformation or HR Technology implementation projects.
· Familiarity with PMO frameworks and project delivery methodologies.
· Exposure to vendor management and large-scale system implementations