Platform Admin (NCS/Job/ 3869)
Job Skills
Job Description
Job Description:
We are seeking a Platform Engineer to support our Product Development IT (PDIT) organization. This role is responsible for the administration, optimization, and reliability of core software development lifecycle (SDLC) tooling, with a primary focus on GitHub, JFrog (Artifactory), and Jira, along with hands-on ownership of CI/CD pipelines (GitHub Actions or equivalent).
This is a hands-on, execution-focused role supporting enterprise-scale developer platforms. The ideal candidate has strong administrative experience across one or more of these tools, combined with practical CI/CD expertise, and can operate independently in a fast-paced, globally distributed environment.
Key Responsibilities
- Administer and support core SDLC platforms, including GitHub, JFrog Artifactory, Jira/Confluence, and related tooling
- Own platform configuration, access management, and governance (org structures, permissions, workflows, integrations)
- Optimize tooling workflows and integrations, including CI/CD pipelines, to improve developer productivity and platform reliability
- Provide day-to-day operational support, including troubleshooting issues, resolving tickets, and supporting engineering teams
- Partner with vendors (GitHub, Atlassian, JFrog) to drive issue resolution and escalations
- Participate in major incident response, including investigation and remediation
- Drive automation and operational efficiency to reduce manual effort and improve scalability
- Support platform migrations, upgrades, and tooling changes, coordinating across internal stakeholders and external partners
- Ensure adherence to security, compliance, and governance requirements, partnering with InfoSec and Legal
- Develop clear user communications and documentation for platform updates and incidents
Required Qualifications
- 3–5+ years experience in Platform Engineering, DevOps, SRE, or similar role
- Strong hands-on administrative experience with one or more of the following:
GitHub (Enterprise, repo/org management)
Jira / Confluence (workflow configuration strongly preferred)
JFrog Artifactory (repository management, integrations)
- Required: Experience with CI/CD pipelines, specifically GitHub Actions or comparable platforms (Jenkins, TeamCity, etc.)
- Strong understanding of SDLC and developer tooling ecosystems
- Experience troubleshooting integrated developer platforms
- Experience with scripting/automation (Python, Bash, or similar)
- Working knowledge of cloud platforms (AWS, Azure, or GCP)
- Strong communication skills with globally distributed teams
Preferred Qualifications
- Familiarity with GitHub Advanced Security, JFrog Xray, or similar tools
- Experience in enterprise environments with security and compliance requirements
- Exposure to GenAI tools in developer workflows (e.g., GitHub Copilot, Claude, etc.)
- Familiarity with IAM/SSO solutions (e.g., Okta)
