Oracle DBA(B3) (NCS/Job/ 3903)

 Lead onshore Oracle database service delivery and operational governance

• Own SLA performance, RCA quality, and continual service improvement outcomes

• Act as single point of escalation for Severity 1 and 2 Oracle incidents

• Drive change planning, CAB engagement, and after-hours change governance

• Provide technical governance over RAC, Data Guard, RMAN, and upgrade activities

• Coordinate Oracle vendor engagement for permanent fixes and roadmap alignment

• Lead Oracle migration planning (on-prem to Azure IaaS) and consolidation initiatives

• Mentor offshore L2/L3 engineers and uplift technical capability

• Own weekly and monthly operational reporting for customer stakeholders

• Partner with Service Management, Architecture, Security, and Application teams

• Drive automation backlog and toil reduction initiatives

Required Skills

• 12+ years in Oracle database engineering and operations, with 5+ years in lead/SME roles

• Deep Oracle Architecture expertise — RAC, Data Guard, RMAN, ASM, APEX

• Demonstrable experience leading large Oracle estates in managed services environments

• Strong performance tuning, HA/DR design, and migration expertise

• Experience with Oracle on Azure IaaS, AWS, and OCI

• Strong stakeholder management and customer-facing communication skills

• ITIL process leadership and CAB governance experience

• PL/SQL, Shell, and Linux scripting proficiency

Preferred Skills

• Telecom or regulated enterprise operations experience

• Oracle 23ai and 26ai exposure

• Oracle Exadata or Oracle Database Appliance

• Commvault and enterprise backup tooling experience

• Cloud certifications (Oracle, AWS, Azure)

• People leadership and offshore team management experience

• Agile and DevOps delivery exposure

Technology Stack

• Databases: Oracle 8i, 9i, 10g, 11g, 12c, 19c (23ai/26ai desirable)

• HA/DR: Oracle RAC, Data Guard, Golden Gate, ASM/ACFS

• Backup: RMAN, Commvault

• Security: TDE, Native Network Encryption

• OS: Oracle Enterprise Linux, Red Hat Linux, Solaris, Windows Server

• Cloud: Azure IaaS, AWS, OCI

• Scripting: PL/SQL, Shell, Python, Ansible

• Tools: Oracle Enterprise Manager (OEM), ServiceNow

 

Qualifications

• Bachelor’s degree in Engineering or Computer Science (Master’s preferred)

• Certifications preferred: Oracle Certified Professional (12.2 or above), ITIL Foundation/Intermediate, Cloud (Azure/AWS/OCI)

Success Metrics

• Consistent SLA adherence across the Oracle estate

• Reduced repeat incidents and stronger preventative fixes

• Successful execution of migration, upgrade, and consolidation initiatives

• Strong customer satisfaction and stakeholder alignment

• Measurable automation-led efficiency and toil reduction