OMS salesforce Lead (NCS/Job/ 3271)

Technical Skills :

•            Strong hands-on experience with Salesforce Order Management (SOM) architecture and data model.

•            Expertise in:

o            Apex, LWC (Lightning Web Components), SOQL, SOSL, Aura

o            Flow Builder, Process Builder (legacy), and Orchestration Flow Designer

o            Platform Events and Change Data Capture (CDC)

•            Experience with Composite API, Named Credentials, and secure API integration practices.

•            Proficiency in configuring and customizing SOM orchestration flows for order lifecycle events.

•            Experience with integrations (REST/SOAP) to ERP, payment providers, and logistics systems.

•            Experience with OAuth2, JWT, and named credential-based auth flows for secure communication.

•            Familiarity with Salesforce Core Clouds (Service Cloud, Commerce Cloud B2C/B2B, or Sales Cloud).

•            Deep understanding of order-related processes: fulfillment, splitting, holds, returns, exchanges, and adjustments.

•            Strong experience with Salesforce DX, Git, CI/CD pipelines.

•            Understanding of PCI compliance, SCA (Strong Customer Authentication), and fraud management in order transactions.

•            Knowledge of common middleware tools (e.g., MuleSoft, Dell Boomi) is a plus.

•            Salesforce certifications such as Order Management Accredited Professional, PD1/PD 2, or Integration Architecture Designer are preferred