Office Admin / Customer Relationship Manager (NCS/Job/ 2253)

Manage daily operations of the assigned coworking space independently

· Ensure cleanliness, hygiene, and upkeep of all areas — including coordination with housekeeping and maintenance teams

· Serve as the face of the brand at reception, welcoming members and visitors professionally

· Handle customer queries, complaints, and support tickets promptly and effectively

· Drive sales and occupancy by giving tours to prospects and assisting with onboarding

· Perform cold calling and lead follow-ups to generate new sales opportunities

· Manage end-to-end sales lifecycle — from inquiry, tour, follow-up, and negotiation to deal closure

· Join daily morning and evening meetings with the Sales Head/Management team for reporting and planning

· Oversee invoice generation and payment follow-ups for all members in the assigned space

· Act as a point of contact for vendors, staff, and external service providers

· Execute daily tasks and special requests from management to ensure smooth functioning

· Maintain inventory of office supplies and basic equipment

· Always Ensure a professional appearance (formal attire, suit as needed) to uphold Creware’s brand image

· Be solely responsible for the complete operations and sales ownership of the coworking space