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Knowledge/Skills/Abilities:
Excellent decision-making capabilities
Excellent organization, and team collaboration skills
Excellent Excel Advanced Preferred
Excellent written and verbal communication skills
Excellent facilitation, collaboration, negotiation, and presentation skills
Strong Knowledge and general understanding of IT/Technical Concepts
General knowledge of various file types such as EDI ANSI X12, XML, cXML, Flat Files etc.
General Knowledge of Data warehouse, IBM, Sterling Integrator, EDI Translation Tools, CoreFtp/FileZilla.
Communication Methods AS2, SFTP, FTP and Van
Comfort with ambiguity, frequent change, or unpredictability
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1. Business Integration (B2B) High Volume and with Quick SLAs
2. Customer Facing (Customer, Software Company, and USF Sales)
3. EDI – Electronic Data Interchange
4. Gap Analysis
5. Design Docs (Business to Technical Requirements)
6. cXML, XML, EDI – Ansi X12, JSON, CSV, Tab Delimited, Comma Separated
7. Various Communication Methods AS2 SFTP Etc.
8. Support Tickets for Existing Integrations, triage, Customer ADD ONs to existing, retriggering Files or invoices etc.
9. Responding to General Questions and Inquires for existing or prospects integrations.
10. Coordinating and facilitating calls
11. Excel – Advanced
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