Design Researcher (NCS/Job/ 1872)

For An Indian Mnc Information Technology Services And Consulting Co

5 - 8 Years

Full Time

Up to 30 Days

Up to 26 LPA

1 Position(s)

Bangalore / Bengaluru, Hyderabad

Posted 5 Days Ago

Job Skills

Apply 4+ years of experience in UX/design/product research.
Develop impactful, visual research artifacts with clear, actionable insights.
Leverage a broad toolkit: ethnography, usability testing, surveys, A/B testing, journey mapping, etc.
Proficient in research tools like Dscout, Qualtrics, UserTesting, UserZoom.
Experience in driving product strategy through research programs and scorecards.
Build deep customer empathy to guide product and business strategy in Enterprise Commerce.
Collaborate with PM, Design, and Engineering to define and answer key research questions.
Plan and execute studies using qualitative and quantitative methods.
Conduct foundational, generative, evaluative, and benchmarking research.
Define user experience metrics and identify improvement opportunities.
Create point-of-views (POVs) to support product planning and prioritization.
Support ideation and design validation using research insights.
Lead research in agile, design sprint, and multi-month program environments.
Strong visual, verbal, and written communication skills.
Skilled in managing complex projects and timelines.
Bonus: experience combining qualitative research with telemetry and sentiment data.
Bonus: familiarity with innovation frameworks (e.g., TRIZ, SCAMPER).
Preferred: background in enterprise, education, or business application domains.