Cloud Azure Admin-SCB (NCS/Job/ 3809)

• Setting SLA, SLO and SLI with stakeholders in relation to the four golden signals of SRE monitoring
• Effectively manage multiple stakeholder demands and expectations while maintaining quality and delivery
• Progressively adopt proactive SRE strategies like Chaos Engineering, Game Days and Synthetic Monitoring
• Partner with application developers and architects to ensure our services are built for scale and performance
• Develop the monitoring solutions on top of existing observability platforms
• Maintain open communication with Engineering and Product teams around system performance and reliability
• Write, review, and execute test plans/strategies for validating product/system performance, scalability, and reliability
• Drive product reliability improvements through monitoring, alerting, and application of software development best practices
• Identify creative ways to break the products, uncover and report defects, as well as validate systems/solutions are operating as intended
• Engage in the refinement of the development, build and deployment processes on top of our main infrastructure
• Work with the engineering teams to architect and build our platform services to simplify real-time troubleshooting and operational response to incidents and outages
• Be the expert on how to best use Cloud technologies to build our next-generation platform
• Bridge the divide between our core application engineers and our main infrastructure teams
• Provide capacity management expertise to ensure our deployments are managed for robustness and cost
• Bring best practices and own environment management, ensuring all dev/test/prod environments are reproducible with high availability
• Serve as a quality and reliability ambassador as part of an Agile software development team
• Maintain and communicate testing timelines, schedules and status reports

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