Sales Manager (Kar Job 131)

Job Description:

We are hiring a high-performing Sales Manager to lead a team of passionate Inside Sales Executives and Team Leaders. The ideal candidate is a proven sales leader, experienced in managing D2C consultative sales teams in fast-paced, target-driven environments. You will be responsible for revenue generation, team performance, pipeline management, and customer satisfaction—primarily in the higher education/EdTech space.

Roles & Responsibilities:

• Lead a team of 10–15 Admissions Counsellors and 1–2 Team Leaders

• Drive monthly and quarterly revenue and collection targets

• Manage the complete sales lifecycle from lead assignment to closure and post-sale

• Ensure quality in the sales pipeline through regular monitoring and coaching

• Oversee continuous training by TLs on profiling, objection handling, and closures

• Control attrition through mentoring and engagement

• Track performance through defined input/output KPIs

• Represent and promote the value of upGrad’s learning programs

Requirements:

• 3+ years of experience in B2C or Inside Sales (EdTech preferred)

• Proven track record of leading sales teams of 30+ members

• Strong command over consultative selling for high-ticket products

• Top 10% performer in previous sales roles

• Excellent English communication (written & spoken)

• Highly data-driven with CRM proficiency and reporting skills

• Ability to handle pressure, targets, and customer expectations

• Proficient in MS Office Suite (Excel, Word, Outlook)

Key Competencies:

• People management

• Customer-first mindset

• Problem-solving ability

• High ownership

• Ethical and dependable

• Empathetic leadership

Perks & Benefits:

• Competitive incentives

• Career growth within a high-growth EdTech client

• Fast-track leadership path

• Work closely with one of India’s top-performing recruitment teams