Territory Manager (Mumbai) (Kar Job 133)

Overview

The Market Development team serves as our direct link to customers and is the key revenue generator. The team includes sub-functions such as Renewals, High Value Memberships (HVM), Hubs, and Retail Centres. Though distributed across locations, they operate with a shared goal: “What’s the sale for today?”

The Senior Territory Manager will be fully responsible for the region’s profitability and customer service standards. This position requires a hands-on leader who is both strategic and tactical, capable of owning the business goals and surpassing quarterly/annual sales targets alongside their team.

What You Will Do in This Role

• Provide strategic business leadership and vision for the assigned region.

• Build a deep understanding of organizational structure, market dynamics, competitor activity, and customer needs.

• Implement regional sales strategies in line with business objectives to drive market share growth.

• Collaborate across stakeholders to optimize market penetration and improve gross margins.

• Monitor and report performance metrics including sales forecasts, revenue, conversion trends, and team productivity.

• Be accountable for regional revenue, profitability, and budget alignment.

• Play a key role in the annual sales budgeting and planning processes.

• Lead the Recruitment, Training & Retention efforts for the territory sales teams.

• Drive the performance of retail centers and outbound teams.

• Analyze performance trends and correct deviations using data-driven insights.

• Develop and implement incentive and recognition programs for sales teams.

• Liaise across departments to resolve ground-level operational challenges.

Roles & Responsibilities

• 8–12 years of experience in sales, with strong exposure to territory management.

• Proven track record in driving large-scale regional sales and revenue targets.

• Experience with telesales team management and value-based selling.

• Fluency in regional languages and excellent communication skills.

• Familiarity with quality metrics and sales process improvements.

• Strong leadership and mentoring capabilities.