Soft Skill Trainer (Kar Job 173)
Job Skills
Job Description
Soft Skills Trainer – Automobile Aftersales (Leading EdTech & Corporate Training Group)
Are you a passionate automobile enthusiast with a flair for public speaking and training? Karyarth is hiring a Soft Skills Trainer for a Leading Global EdTech & Corporate Training Organisation. This role is dedicated to transforming the customer experience within the automobile after-sales domain by training and auditing dealership teams to achieve operational excellence.
🎯 Summary Table
| Role: | Soft Skills Trainer |
| Client Segment: | Leading B2B Corporate Training & EdTech Group |
| Location: | As per business requirement (Pan India) |
| Experience: | 3+ Years in Sales, Marketing, or Training |
| Industry Focus: | Automobile Aftersales (Mandatory Interest) |
| Age Criterion: | Not exceeding 35 Years |
| Education: | Graduate / Diploma |
| Languages: | English + Local Regional Language |
💡 About the Opportunity
The client is a premier corporate training arm of a global education leader, focusing on workforce development and enterprise solutions. They partner with top-tier automotive brands to deliver high-impact training programs that bridge skill gaps, enhance behavioural competencies, and drive business efficiency at the dealership level.
🚀 Role Overview: Behavioural & Process Excellence
As a Soft Skills Trainer, you will be responsible for the end-to-end training and handholding of dealership staff (Service Advisors, Customer Care Managers, Works Managers, etc.). You will play a dual role: an expert trainer of behavioural skills and a process auditor who ensures dealerships adhere to global after-sales standards.
Key Responsibilities (KRAs)
-
Training Delivery: Lead all Soft Skills Behavioural training modules for customer-facing and non-technical dealership manpower.
-
Process Auditing: Understand the entire After-sales processes and conduct regular audits at dealerships to identify operational gaps.
-
Action Planning: Build and implement strategic action plans to bridge identified gaps and improve dealership performance.
-
On-the-Ground Support: Provide handholding and mentorship for new joiners at dealership workshops and service centres.
-
Efficiency Enhancement: Implement strategies to enhance learning retention and increase the daily efficiency of the dealership workforce.
-
Governance & MIS: Manage reporting, data analytics, and review performance metrics on the Aftersales DMS (Dealer Management System).
✅ Eligibility & Mandatory Skills
-
Experience: Minimum 3 years in Sales, Marketing, or Training delivery. Prior training experience in the automobile sector is a significant advantage.
-
Automobile Passion: Must be a passionate automobile enthusiast with the ability to tailor sessions for various skill levels (beginners to senior managers).
-
Soft Skills: Expert in Public Speaking, Team Building, Conflict Resolution, and professional etiquette.
-
Tech Savvy: Highly proficient in MS Excel, Word, and PowerPoint. Must be comfortable with technology-driven training tools and DMS platforms.
-
Communication: Exceptional fluency in English and the local regional language of the assigned territory.
-
Age Limit: Candidates must be 35 years of age or younger as per client requirements.
🤝 How to Apply (Through Karyarth)
If you are a mission-driven trainer who loves the automotive world, we want to hear from you.
Contact: [email protected]
For Regular Job Updates, Follow Us:
-
Telegram: https://t.me/karyarthconsultants
-
LinkedIn: https://www.linkedin.com/company/karyarth-consultancy
-
WhatsApp Channel: https://whatsapp.com/channel/0029Vb75m69Lo4hdAdldlZ1N
