Fleet Manager(Delivery Partners) (Kar Job 158)
Job Skills
Job Description
Fleet Manager – Last Mile Logistics (70% Hiring Focus)
Are you an ambitious logistics and operations expert with proven success in managing and hiring large blue-collar teams? Karyarth is urgently seeking a dynamic Fleet Manager to join a Leading E-commerce/Fintech Venture that is revolutionizing digital shopping. This is a high-impact, field-based role where your primary mission is to build, stabilize, and retain the on-ground Delivery Partner fleet across your region.
| Role: | Fleet Manager |
| Client Segment: | Leading E-commerce / Last-Mile Logistics |
| Experience: | 1 to 3 years of relevant experience |
| Compensation (CTC): | Max ₹4.5 LPA to ₹6 LPA (90% Fixed, 10% Variable) |
| Mandatory Skill: | Fluent in Kannada |
| Role Type: | Field Operations & Rider Hiring (MANDATORY) |
| Allowance: | ₹300 per day (over and above CTC, max 24 days) |
About the Opportunity
Join a well-funded, fast-growing platform backed by a leader in the digital payments space. This venture is building the logistics backbone for a cutting-edge e-commerce app focused on empowering local stores. We are looking for individuals who can think the impossible and solve complex on-ground challenges.
Role Overview: The Fleet Architect
As a Fleet Manager, you will be the single point of accountability for managing and scaling the on-ground Delivery Partner fleet, ensuring a flawless customer experience. This role is highly field-based and requires exceptional problem-solving skills. Your success is fundamentally tied to your aggressive hiring numbers and maintaining a stable headcount.
Key Responsibility Areas (KRAs)
Your focus is heavily weighted towards recruitment and retention:
I. Fleet Supply & Hiring (70% Focus)
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Recruitment Mandate: Your 70% focus must be on continuous field recruitment and aggressive supply planning to maintain the target active headcount. You must ensure the rider fleet is immediately restored when churn occurs.
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Retention: Work closely on the retention of recently hired riders to stabilize the fleet and reduce churn.
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Onboarding: Ensure smooth onboarding and extensive training, including explaining incentive models and holiday boosters.
II. Operational Excellence & Compliance (20% Focus)
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Compliance: Maintain operational rigor by ensuring Delivery Partners adhere to scheduled login/logout times, are properly dressed, and follow all company protocols.
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Execution: Enable streamlined on-ground operations to ensure on-time delivery with the highest reliability.
III. Customer Experience & Dispute Resolution (10% Focus)
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Dispute Resolution: Resolve disputes, manage customer queries, escalations, and order delays to ensure minimum delivery TAT and a flawless customer experience.
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Feedback Loop: Understand key rider pain points and provide optimal solutions.
Mandatory Requirements & Must-Haves
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Experience: 1 to 3 years of experience is required.
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Education: Candidate must hold a degree. (Candidates without a degree will be avoided).
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Skills: Mandatory Rider Hiring Experience and technical know-how of Last Mile Metrics.
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Language: Fluency in Kannada is a must.
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Work Style: Must be willing to go to the field (no strictly desk-based roles). Collaborative and capable of working effectively with large blue-collar teams.
Compensation & Perks
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Salary: Max CTC of ₹6 LPA (90% Fixed, 10% Variable Split).
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Allowance: ₹300 per day (up to 24 days) provided over and above CTC.
How to Apply (Through Karyarth)
About Karyarth: We are a leading recruitment firm dedicated to connecting top talent with high-impact roles in the logistics and technology sector.
Contact: [email protected]
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LinkedIn: https://www.linkedin.com/company/karyarth-consultancy
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