C&RM– Assistant Manager (Hea Job/ 247)

 

Role Summary:
The Capacity and Resource Management (C&RM) Team Assistant Manager will be an integral member of the C&RM Team supporting such functions as updating and tracking resource and engagement forecasts, analyzing forecasting and utilization trends, as well as other data management responsibilities. They continuously engage in conversations with their stakeholders to understand the project pipeline, skills requirements, and open needs to provide insights into issues concerning capacity and deployment, thus enabling effective management of resources. They connect with the professionals to determine their competencies, goals, and interests. The individual will work closely with the C&RM Manager and offer critical advice to the business leadership around demand and supply management, industry and market trends, and application to the current functional processes.
The Assistant Manager will report directly to the C&RM service line manager and meet regularly to set expectations, prioritize tasks, review data, and address outstanding issues.
Attention to detail is critical in this role.
This position offers an exciting opportunity to join a collaborative and high energy team which is directly impacting the performance and efficiency of the business.
Location: Bangalore, India.
Responsibilities:
As an AM-RM, you will work directly with the business and own responsibility for a particular unit within a service line or location or as defined by the function-specific service line. You will own the business metrics for this group operationalize RM strategy for them. Some of the key deliverables will be:
 Plan and execute processes around demand forecasting, campus deployments, bench management, demand-supply gap management.
 Own governance and review of all RM parameters and collaborate with business to drive the metrics data research, analysis, and reconciliation.
 Build a network with the business leaders, managers. Conduct regular practitioner connects to have deep understanding of ground dynamics.
 Understanding key skills and processes used in the  market trends. Assess and judge competence level of practitioner of the business.
 Partner and build relationships with the leadership and practitioners and talent business leaders.
 Conflict management of schedules, smooth rollover planning.
 Highlight conflicts and identify resources with full or partial availability.
 Connect with U.S. based C&RM team and/or U.S. based Client-facing staff regularly to understand challenges faced and to update staffing requests accordingly.
 Responsible for data management of assigned population(s) to ensure resumes and skills profiles are current, forecasting is timely and accurate.
 Reports to be prepared on a regular basis using Excel and other reporting tools.
Skills:
 Strong attention to detail-Critical
 Excellent organizational skills, deadline-oriented and flexibility to meet the changing needs of the role
 Leadership skills
 Conflict resolution and problem solving
 Functional expertise
 Business insights
 Relationship building and collaboration
 Team player
 Effective communication and networking
 Strong computer skills including proficiency in Microsoft Excel
 Aptitude to learn and leverage new technology
 Ability to contribute in a fast-paced environment consistently and positively
 Proven ability to maintain confidentiality while balancing business needs
Required:
 Master’s in Business, Management, Finance, HR
 Total experience of 6 to 8 years and minimum relevant experience of four years in RM capacity
 Big 4 experience a plus
 MS Excel and MS office/tools experience
Preferred:
 MBA in HR
 MS Excel and MS office/tools experience
Agile: Ability to adapt and accept challenging situations and tasks and perform with the utmost professionalism
Benefits:
 Insurance Benefits – Group health, Group Accidental & Group Term life
 Wellness Program - Employee Assistance Program, Practo Plus Corporate Health Plan, Counselling services
 Work life effectiveness – Hybrid work model
 Parental Support - Parental leaves (Maternity & Paternity leaves), Flexi work benefit, Child care benefit (crechefacility)
 Mobility Benefits - Relocation benefits, Internal Job Posting, Travel Policy
 Retirement Benefits - Employee PF Contribution, Gratuity, Leave Encashment.

 Other Benefits – Women security, Onetime payment for home office set up, Professional Certification Programs,Mobile & Broadband Reimbursements, Meal card, Service Awards